How AI Is Reshaping An ERP Software Company’s Strategy

Staff
By Staff 44 Min Read

AI in ERP: A Strategic Approach for 2025
In today’s rapidly evolving world, businesses of all sizes are increasingly adopting AI-driven solutions to enhance productivity, optimize resources, and gain a competitive edge. Companies that focus on integrating AI into their existing operations are not only gaining an advantage but also undergoing a transformative shift towards smarter and more efficient decision-making. Whether you’re building your own internal AI platforms or leveraging existing businesses that provide core systems, understanding the right approach is key to unlocking these opportunities. In this article, we’ll explore the different strategies that businesses can adopt to harness AI’s potential within ERP systems, with a focus on building or purchasing solutions tailored to your unique needs.

Around the past decade, businesses havehello segmented into two distinct approaches to AI integration: building and buying. Building typically involves creating custom, in-house AI solutions, which has become the bread and butter for financial institutions like JP Morgan and large agriculture firms. These firms invest tens of millions of dollars annually in cutting-edge technologies to power customer service, research, and programming functions. While some smaller businesses may struggle with the resources required for such solutions, many find success as AI becomes more accessible and affordable. As the cost of these tools declines over time, companies are increasingly seeing their AI capabilities improve and evolve.

Building environments like Epicor’s capabilities has reached a similar state, but it’s not a one-size-fits-all solution. Epicor serves over 150 customers, including distributors and manufacturers in more than 23,000 locations. While the core systems are provided through acquisitions and partnerships, companies like Epicor now offer AI-driven ERP solutions. These systems leverage AI to deliver cutting-edge functionality, such as predictive analytics and scenario planning, which help companies navigate market uncertainties like geopolitical tensions. By automating routine tasks and enabling forecasts, AI-powered ERP systems are reshaping industries like supply chain and manufacturing.

With these tools in hand, companies can improve decision-making by gaining insights into consumer trends, reduce reliance on human labor, and minimize manufacturing and distribution disruptions. Steve Murphy, CEO of Epicor, emphasizes that AI is only as valuable as the scenario it creates. AI-powered solutions are not replacements for humans but are tools that help businesses make more informed decisions. “‘You need to have a system that allows you to understand scenario planning and how you might source differently’,” he said. While AI will undoubtedly come into play billions in the years ahead, the true opportunity lies in collaboration with AI agents rather than purely automation. Companies will need to invest in AI teams no less than humans.

AI in ERP systems is not just for small businesses—it’s a strategic blip for any enterprise that is poised for growth and innovation. As outlined by ***
Vibhav Vohra, Epicor’s President and Chief Product Officer, AI has the potential to revolutionize entire verticals of business. By customizing automation for specific industries, companies have mutually agreed that ERP systems should become more specialized as the industries we serve become more complex. Epicor does not—”The idea, however, is more about trioing with complementary technology, like robotics or drones—to enable faster innovation. “‘‘‘,” he said. As AI sets in, the industries that can benefit the most are those where true value can only be created by AI, not by human maths.

The debate over building or buying ERP systems to suit a company’s unique needs is far from over. A 2021 study highlighted the的道路 less traveled front of building AI-powered ERP solutions, with as many as three-quarters of companies saying they could live without it. And on the other side of the ledger,蠢 executives are being forced to make the decision to switch from human labor to AI-powered automations. “‘‘‘Let’s hope so,”” said Steve Murphy. But where there are no human workers, there are no repetitive tasks automatable by AI.ved support, Epicor hasDomain expertise in each industry, building its own systems to handle the unique challenges companies face in the crate.

According to the US Department of Energy, 85% of identify that electric vehicles are among the safest in 2023, beating cars that emit zero emissions. The energy transition continues to accelerate, with many companies working tirelessly to make this shift more sustainable. While this, however, is a red flag for many data-driven organizations, it also — in our case — offers an opportunity for AI to truly stand out in a crowded market. As Vohra mentions, the true power of AI is achieved when it is tailored to fit the specific industry. This is where the.is will — to keep up with the ever-changing pace of market demands, companies are must-haves that don’t just cost money but also bring true value.

Ultimately, the difference between aBusiness that wants an AI-powered ERP solution and a company that falls short lies in its judgment of how better to translate the right tool into the right use case. AI is a powerful force in business, but only if it’s applied with the right perspective and strategy. As we look toward 2025, companies that prioritize their companies, whether by building or buying, are better positioned to capitalize on the power of AI. Let’s give it that another year and see how it changes. Are you ready to embrace the next era of digital transformation?

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